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Annual Maintenance Contract
Prevent Downtime.
Not Just Fix It.
Reactive IT support is expensive and stressful. Our AMC flips the model — we proactively maintain your hardware so failures never blindside your operations.
Coverage
Hardware We Maintain
Laptops & Desktops
Servers & NAS
Printers & Scanners
Network Equipment
UPS Systems
Monitors & Peripherals
Plans
Choose Your Coverage Level
All plans are fully customisable — get a tailored quote for your exact hardware list
Basic AMC
Startups & small offices
- Quarterly preventive visits
- Remote support 9am–6pm weekdays
- 48-hour on-site response
- Hardware health reports
- Email ticketing
Most Popular
Standard AMC
Growing businesses — most popular
- Monthly preventive visits
- Remote support 8am–8pm weekdays
- 24-hour on-site response SLA
- Priority ticket queue
- Spare parts management
- Dedicated support engineer
Enterprise AMC
Mission-critical operations
- Weekly preventive visits
- 24/7 remote & on-site support
- 4-hour on-site response SLA
- Named dedicated engineer
- Same-day spare replacement
- Monthly CTO-level report
- Compliance documentation
Process
How AMC Works
01
Sign the Contract
We conduct a full hardware audit, document your asset list, and establish SLA parameters.
02
Scheduled Preventive Care
Our engineers visit on schedule — cleaning, testing, firmware updates, and health checks.
03
Raise a Ticket Anytime
Hardware issues raised via phone, email, or WhatsApp get a response within your SLA window.
04
Resolve & Report
We fix the issue and provide a service report. Critical parts are replaced from our spare pool.
Need a Custom AMC Plan?
We'll audit your hardware inventory and create a bespoke plan that fits your budget and risk tolerance.
Get Custom AMC Quote